Longleaf Services | Customer Service and Terms of Sale

Longleaf Services is a not-for-profit affiliate of UNC Press. Its mission is to provide cost-effective fulfillment and publishing services for university presses. For more information, visit www.longleafservices.org

Address and Orders 
Longleaf Services, Inc. 
116 S. Boundary Street 
Chapel Hill, NC 27514-3808 

Orders and inquiries from the US
Phone: 800-848-6224 
Fax: 800-272-6817 
Email general inquiries to: [email protected]
Email order inquiries to: [email protected]

Orders and inquiries outside the US
Phone: 919-966-7449 
Fax: 919-962-2704 
Email general inquiries to: [email protected]
Email order inquiries to: [email protected]

PUBNET: Longleaf’s SAN is 2033151. Please confirm your account information with us via phone at 800-848-6224 before submitting your first PUBNET order. 

All books published or distributed by UNC Press are available through bookstores or directly from Longleaf Services, Inc. 

Returns 

Permission to return is not required. Books must be clean, salable copies of titles currently in print as listed on our website at uncpress.org. Full credit allowed if the customer supplies the correct invoice number; otherwise, the maximum discount applies. Please send books prepaid and carefully packed to: 

Longleaf Returns 
c/o IPS Distribution Solutions Returns 
1250 Ingram Drive
Chambersburg, PA 17202 

Longleaf Services Terms of Sale 

For businesses seeking an open line of credit, contact us to receive a credit application. Please submit a copy of your reseller’s certificate (if appropriate) and first order to the attention of Terry Miles—Credit Manager, at [email protected] or 919-296-8359. 

Booksellers and libraries may order direct at their customary terms or through wholesalers/vendors. 

Orders placed before credit is established and all orders from individuals, including authors, must be prepaid by one of the following methods: 

  • Check or money order, in U.S. dollars, drawn on a US bank and made payable to Longleaf Services
  • American Express, Discover, MasterCard, or Visa credit card

If paying by credit card, the billing name and address must match that which appears on the credit card statement. Credit cards will not be charged until your book order has been shipped. Card numbers are not kept on file and will need to be re-submitted with each new prepaid order. 

Shipping rates for individual orders—US:
$6.00 for the first book and $1.00 for each additional book.
Shipping rates for individual orders—international:
$10.00 for the first book and $6.00 for each additional book.
Shipping charges are subject to change without notice.

Residents of North Carolina will be charged appropriate state and local sales tax. 

Any claims for shipping discrepancies, shortages, or damages must be made within thirty (30) days of the invoice date. 

All prices are in US dollars and subject to change without notice. 

The University of North Carolina Press
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